Privacy Policy

Overview

SiamRoute (“we”, “us”) respects your privacy. This policy explains what we collect, why we collect it, and how we handle it.

SiamRoute is currently operated in a beta/testing phase. We'll keep this policy updated as the service evolves.

What we collect

We collect only the information needed to provide the service, such as:

• Questionnaire details (your preferences, pace, interests, and trip details you provide)
• Travel dates and locations (as entered by you)
• Itinerary usage data (for example: when you open your itinerary link, and actions you take such as requesting a change)
• Basic technical data needed to run the site safely (device/browser information, error logs, and performance metrics)

Why we collect it

We use your data to:

• generate your personalized route
• deliver your itinerary through a private link
• support changes you request (for example: swaps/replacements)
• improve reliability, quality, and performance
• prevent abuse and protect the service

What we do not do

We do not:

• sell your personal data
• use your data for advertising
• share your data with unrelated third parties

Sharing and service providers

To operate SiamRoute, we may use trusted third-party services (for example, hosting, analytics, email delivery, and payment processing). These providers process data only to help us run SiamRoute and are expected to protect it.

We share only what is necessary for:

• delivering the service
• processing payments
• sending essential emails (such as your itinerary link or support responses)

Payments

Payments are processed by third-party payment providers (such as Stripe). SiamRoute does not store full payment card details. Payment providers handle your payment information under their own privacy policies.

Cookies

SiamRoute may use essential cookies required for core functionality and security.

If we use analytics tools, they are used to understand performance and improve the product — not for advertising.

Data retention

We keep data only as long as needed to: provide the service; maintain security and reliability; meet legal or accounting obligations (if applicable).

You can request deletion of your data (see below). Some records may be kept where required for security, fraud prevention, or legal compliance.

Your choices and rights

Depending on your location, you may have rights to: request access to the data we hold about you; request correction or deletion; object to or restrict certain processing.

To make a request, contact us at support@siamroute.com.

Data security

We take reasonable steps to protect your information. No method of transmission or storage is 100% secure, but we aim to keep your data safe and private.

Changes to this policy

We may update this policy as SiamRoute evolves. The “Last updated” date will reflect the most recent changes.

Contact

Questions about privacy or data: support@siamroute.com